Services

Commercial Washrooms is proud to be able to offer more than just the supply of durable, contemporary washroom products. Dependant on your project needs we can be there every step of the way from getting you the best deal on your quote, from an initial site visit, through to a full design and installation service. We can manage it all.

Supply Only READ MORE

At Commercial Washrooms, we aim to take the hassle out of finding sinks, toilets, taps, cubicles or whatever else you need to complete your refurbishment, via our online store which houses everything you need.

Our customers often see the benefit of our Supply Only Service. Our delivery networks will then work to ensure your order gets to you exactly when you need it.

Supply and Install READ MORE

So, what if you need help fitting your toilet cubicles too? At Commercial Washrooms, we apply our extensive industry knowledge to assist you in both the Supply & Fitting of all your washroom cubicle components.

We have a signifant network of approved and trusted cubicle installers so we can not only deliver your goods, but also fit them so they are working as expected.

Turn-key Refurbishments READ MORE

Sometimes it can be hard to know where to start when facing a Full Washroom Refurbishment, but here at Commercial Washrooms we want to be there every step of the way to give your our expert services to make it a stress free project.

Through an initial consultation we can start to gather essential details on your project such as: what is its intended purpose? who is it targeted towards? and what is your budget? We can also start to build you a quote and give you help and advise on products that could be ideal for your project.

A Site Visit and Survey is key to the design process to ensure that your project can be delivered to the desired aesthetics and budgets. This service is primarily offered within the South UK from our 2 office locations – Dorset and London. If your location falls outside of the South we do have supplier and manufacturer representatives who may be able to attend. From here our design team will draw up CAD and CGI's to start to bring your project to life.

Finally our Project Management team will be sent in to piece together your washroom and ensure that it is installed to the highest possible standard.

Superloos READ MORE

Since the COVID-19 pandemic has made hygiene the number one consideration for commercial washroom projects, the ‘superloo’ is the ideal all-in-one toilet cubicle solution.

At Commercial Washrooms, we have years of experience designing, supplying and fitting superloos to ensure your business is providing the best possible washroom experience for employees, customers and clients.

Changing Room Refurbishment READ MORE

At Commercial Washrooms, we can design, supply and install everything you need to refurbish ‘changing rooms’. From benches to lockers, we’ll bring your vision to life!

How to get started

Using our site to find the products you need, add them to a quote and submit this to us. Our dedicated team will be in touch to talk through and get a better understanding of your project requirements and ultimately give you the best deal possible for the products that you need.

Alternatively, if you don't know where to begin and need additional help and guidance on our products you can call our dedicated team on 01202 650901 or E-mail us and we can also help you to build your free, no obligation quote for you.

How much does postage and packaging cost?

£10.00 per delivery. This is a one-off standard charge that applies to all our products, except on our cubicles and IPS panelling range and fragile items such as sanitaryware and mirrors.

Fragile and easily breakable items (ceramic sanitary ware, Doc M Packs, mirrors) start from £35 with pricing varying depending on delivery location. Shipping to Northern Scotland and Northern Ireland starts from £100.

Delivery costs of bespoke cubicles, IPS panels and vanity units start at £60 and varies depending on the delivery location.

Deliveries to Ireland, Europe and worldwide is available and is quoted on a case by case basis. Please contact the Commercial Washrooms sales team for further information.

When will your order arrive?

We ask that you contact us for a delivery estimate on a product by product basis. If delivery time is of the essence we have a next day service available that is applicable to certain products. Please contact the Commercial Washrooms team to ask us about faster delivery options. On the rare occasion that your product will not be delivered within the usual lead times, a member of the Commercial Washrooms team will call you to let you know when the estimated delivery date will be.

What couriers should you expect?

Our primary courier for mainland UK deliveries is DPD; however, there may be an opportunity to use an alternative.

All pallet deliveries are sent via the UK pallet network.

How can you pay?

Commercial Washrooms accept all major credit cards, BACS payments, cash and cheques. You can also set up a credit account; just contact us to find out how. Please note; credit account applications can take up to 10 days to confirm. If you are purchasing from a local authority funded school or local authority we are happy to accept a formal purchase order with payment to follow. Placing an order from outside the UK mainland? Please contact Commercial Washrooms for details and prices. Costs and availability will vary depending on the location and items required.

Do we accept returns?

Orders for “custom-made”, “made to measure”, or “special order” goods may not be cancelled or refunded under any circumstance. This includes, but is not exclusive to: cubicles, vanity units, panels, wash troughs, lockers, and benches.

The Buyer may cancel orders for Goods that are not outlined as above at any time before they are dispatched.

You may return goods for any reason within 5 days from the date of delivery/collection. You must contact the Company for returns authorisation by either: emailing [email protected] or telephoning 01202 650 900 and requesting a returns note. The original delivery charge and any cost of return delivery will not be refunded. Items must be returned in their original unopened packaging and in a sellable condition to qualify for a refund. All returns must be sent to Commercial Washrooms by some form of recorded delivery where a signature will be obtained upon delivery, this avoids any issues of deliveries not being received by us.

Please note: There will be a 25% re-stocking charge.

Has your order arrived damaged?

If your order arrives damaged, please contact us within 2 days via [email protected] or telephoning 01202 650 900 and provide us with photos of the damaged product. We will inspect the photos and we will be in contact as soon as possible to resolve this with you.

When will you receive your refund?

The Company will examine the returned Goods and will process any refund usually within 3-5 working days but in any case no later than within 30 days. Unless otherwise notified by the Company the price of the Goods will be refunded only and less any applicable restocking, administration, delivery and/or collection charges.

Returns address

Commercial Washrooms Ltd

Unit B, Technology House, Innovation Park, Technology Road

Poole

Dorset

BH17 7DA

Our washroom design service is ideal for those unsure of materials and layout to include in any washroom refurbishment project. It helps to visualise the end result while at the same time plan for the work.

We offer 3 levels of washroom design service with pricing based on a pair of typical male and female washrooms. In addition we are happy to discuss and price washroom design on a bespoke basis:

What you can expect

Site Visits and Surveys: All site surveys are carried out by experienced and trained Contract Managers. They are senior members of our management team and have a wealth of experience in the washroom industry. Their aim is to gain all the vital information from the rooms as well as a full understanding of the clients needs.

Washroom Specification: The washroom specification produced will include a detailed breakdown of all the required products and materials along with prices. Full tendering documentation can be produced in a format ready to send out for contractor quotations.

2D CAD Drawings: Using our in-house CAD system we can produce a full layout drawing showing the design and locations of your finished room, ensuring everything fits!

3D Computer Generated Images (CGI's): 3 dimensional computer generated images of your new washroom will aid in understanding the final concept. Ideal for confirming colour choices and to show others.

We have numerous examples of previous washroom design projects to help gain an understanding of what you can expect. Please contact us to discuss your project and our relevant design package. Please note, prices quoted are only applicable to projects within the South of the UK and typically include for design work to a standard size pair of washrooms. For further details and to discuss your project please contact our sales team.

Getting Started

Do you need a quote for a project and are unsure where to start? There is no project too big or small that Commercial Washrooms can't help with. Call or email us with your specification, or drawings and we will produce a quote tailored to your needs.

We can produce a range of quotes from large products where we can supply the materials for a full toilet cubicle installation with vanity units to quoting for smaller washroom and toilet works such as sanitaryware only projects. This can Include the supply of urinals, urinal flush controllers, toilet pans, cisterns and anything else that may be required.In fact we can even produce a quote to supply toilet cubicle hardware for cubicle repairs if you need us to.

We can produce quotes from architect drawings or indeed hand drawn sketches of rooms, and at the initial quoting stage measurements do not need to be exact either. If you don’t have drawings we can still quote for your project but we will need to know how many cubicles, or other fixtures and fittings you desire.

Expert Advice

As part of this quoting service we can give advice on the best washroom fixtures, fittings, sanitaryware and accessories to choose, based upon your washroom refurbishment budget, project lead time, the intended frequency of use and the demographic of the typical user.

Not sure which urinal pack to purchase, or the right flush controller for your application? Need advice on how to save water or energy in your toilet facilities? Or unsure which sensor taps to use? Then our expert staff are on hand to help and advise you.

How to Obtain a Quote

Clients with a Commercial Washrooms website account can use our request a quote page here, if you are not a member you can sign up here.

Non-members can send drawings and any further information by email to us at [email protected] or fax the information to 01202 650021, please include your contact details and we will endeavour to reply within 2 business days.

What happens next?

After we have created your personalised quote for your works, if you decide to go ahead and purchase from Commercial Washrooms we believe you will receive the best possible service with the benefit of:

• Quote cost fixed for 60 days
• Your own Commercial Washrooms project supply manager
• Coordination of suppliers so all items are on site within a designated period
• Continual monitoring of order status
• Continual product advice and support

Here at Commercial Washrooms we are working in partnership with Altro to supply and fit impeccable quality flooring and wall cladding to ensure the lifespan of your commercial wash space is maintained. Altro products deliver rugged durability, anti-slip properties underfoot and give you ease of cleaning long into the future.

Why we partnered with Altro

For nearly 100 years Altro worked with architects, engineers, designers and contractors to be at the forefront of innovation. This has enabled them to deliver products that transform everyday spaces into environments that improve the wellbeing of everyone that uses them.

Altro hold a leading industry position as one of the finest manufacturers of safety flooring and have built a highly regarded reputation for both hygiene and safety. Altro’s Whiterock wall cladding earnt an unbeatable reputation in commercial kitchens becomming the go-to paneling in the food service industry which is how it has now become perhaps the very best option when working in commercial washrooms thanks to its high performing hygiene and easy clean credentials.

As a result of our partnership, Commercial Washrooms can now offer an even broader range of customisation to your washroom refurbishments to ensure you benefit from the latest innovations in safety flooring and hygienic wall cladding while still meeting your design aesthetic.

Altro's Product Power

With such diversity in finishes and colourways, their products have allowed us to step outside the traditional or mundane washroom aesthetic and create design-led spaces that look just as good as they perform. By bringing them into the Commercial Washroom offering, we’ll be providing our customers with even more flexibility and creativity in their washroom designs.

With anti-slip flooring that works with both bare feet and footwear, as well as wall cladding that can be thermo-formed around corners, there's a wealth of benefits to explore within Altro's product range, which is expanding all the time. Welcoming them into the Commercial Washroom fold means you can satisfy user safety, endurance and design concerns easily with a brand you can rely on.

How you can use Altro in your upcoming project

Click here to find out more about why we love Altro’s products and how they can benefit your business. Or if you would like some advice on an upcoming project, get in touch with us today on 01202 650900.

The vast majority of our business is conducted through the internet and therefore relies on customers providing the relevant information necessary to process an order.

We are however pleased to offer complimentary site visits for projects requiring significant input and advice.

What locations are covered?

This service is primarily offered within the South UK from our 2 office locations – Dorset and London. If your location falls outside of the South we do have supplier and manufacturer representatives who may be able to attend. Site visits are frequently incorporated into a full Washroom Design service offering.

How do I arrange a site visit?

Please get in touch with the team to discuss on 01202 650901 or E-mail us