Ideal Standard Concept Back to Wall Toilet with Aquablade Technology (E0509)

Small Items: Standard delivery is £10 + VAT per delivery. This one-off standard charge applies to all our products, except our cubicles, vanity units, wash troughs, IPS panelling range, and fragile items such as sanitaryware and mirrors.

Fragile Items: Pallet delivery starts from £40 + VAT with prices varying depending on delivery location. Fragile products include ceramic sanitary ware, Doc M Packs, and mirrors. Pallet shipments to Northern Scotland and Northern Ireland start from £100 + VAT.

Oversized Items: Delivery costs of bespoke cubicles, IPS panels, vanity units and other bulky products start at £105 and vary depending on the delivery location.

Deliveries to Ireland, Europe and worldwide are available and are quoted on a case-by-case basis. Please get in touch with the Commercial Washrooms sales team for further information and bespoke delivery prices.

Delivery timescales

We operate a next-day delivery service on all stocked items, including pallet deliveries, to standard UK locations. Delivery timescales will vary for any items not in stock. Please get in touch if time is of the essence for an accurate lead time.

All bespoke products such as cubicles and vanity units are on extended lead times to allow for manufacturing time. This is typically 18-21 working days from drawing sign-off.

Further information can be found on our delivery service page.

Product Returns

We are happy to accept returned items that are no longer required as long as they are in A1 condition and in their original unopened packaging. To arrange a return, please notify our after-sales team within five days of delivery.

If any goods are found to be damaged or faulty, we require email evidence and confirmation within two working days of receipt.

Any non-faulty Goods which are non-stock Goods, or which are bespoke, made-to-measure, personalised, customised, made to the Customer’s specification or specially ordered (Restricted Goods) may not be returned.

Email: [email protected]

Phone: 01202 650900

Click here to read our full Terms on Returns.

Product Warranty

Many of the products we sell come with a manufacturer’s warranty, guarantee or similar assurance. Although we do not have any responsibility or liability under or in connection with any such warranty, guarantee or assurance, we will manage any warranty claim. Please contact us in the first instance.

Email: [email protected]

Phone: 01202 650900

Click here to read our full Terms and Conditions.