What is: The best soap to use for my Dispenser?
Every soap dispenser manufacturer has their own recommendations with regards the correct soap to use in their product. We eork closely with all of our suppliers to ensure that we can offer the best technical advice on what soaps should be used in each dispenser we sell.
These notes specifically reference liquid soaps and as foam soaps are still considered as liquid soaps they also have to conform to the same standards. Foam soap dispensers still require the correct specification of soap to be used but a foam soap must be used in a foam soap dispenser (and conversely foaming soap may not be used in liquid soap dispensers). Confusingly foam soap is in fact in a liquid state until it is aerated by the pump on the dispenser. So it is sometimes referred to as "liquid foaming soap", the key is to ensure it has the word foam or foaming in the product title or description. If in doubt ask the soap manufacturer if the product is suitable for a foam dispenser.
Using soaps outside of the manufacturer's recommendations will void the warranty on the unit. This is because using the incorrect soap will cause damage to the internal mechanism of the soap dispenser particularly of stainless steel and brass body soap dispensers.
Never use soaps containing harsh chemicals, disinfectants, antibacterial agents (not conforming to accepted specifications) or alcohol-based hand rubs in commercial soap dispensers regardless of whether they are stainless steel, brass or plastic dispensers. These types of soap will destroy the rubber sealing gaskets in the soap pump causing the spout or body of the unit to leak even after short-term use. Should you wish to dispense soaps containing any of these ingredients please contact us for a quote on a specialist unit which will be suitable.
Abrasive and/or aggressive soaps with acid content will also damage the body of stainless steel or soap dispensers, and equally cleaning products containing such chemicals should also not be used to clean any stainless steel fixture or fitting in the washroom. Such products may dull the appearance of the fixture or fitting, or cause discolouration, often similar in appearance to rust, but of course is not rust.
In all cases please follow the recommendations as detailed in the above downloads to ensure your warranty is valid.